Chick-fil-A Rewards Program: What is Chick-fil-A One?
The Chick-fil-A Rewards program is all about saying thank you to loyal fans. As a member, you earn points every time you make a qualifying purchase, attend events, hit certain milestones, or complete special activities. These points unlock tasty rewards and exclusive member perks.
Over 12 million customers enjoy the perks of Chick-fil-A Rewards, from free meals to exclusive offers. In this guide, you’ll learn how to join, earn points, and redeem them for your Chick-fil-a menu items, so every visit tastes even better.
What Is Chick-fil-A One?
Chick-fil-A One is the brand’s official rewards program, built for regular customers who love great food and want something back for their loyalty. It’s completely free to join, and every time you place a qualifying order, you collect points that can be redeemed for free food and exclusive offers.
How Chick-fil-A Reward Program work?
Whether you’re ordering through the Chick-fil-A app, scanning your QR code in-store, or ordering online, your points are automatically added to your account. The more you spend during the year, the more points you earn, and that helps you unlock even more rewards as you move through the levels.
Who Can Join the Chick-fil-A One Program?
- Only U.S. residents can join and use CFA Online Services.
- Must be 13 or older to participate or redeem Guest Offers.
- If under 18, you need a parent or guardian’s permission.
- Some features are only for users 18 and older.
- Only one account per person, no duplicates allowed.
- Accounts are for individuals, not businesses or groups.
If you want to enjoy all Chick-fil-A rewards and perks from Chick-fil-A One®, just sign up and become a Member. Chick-fil-A can limit who joins anytime, so better to enroll early and start earning!
Chick-fil-A Rewards Have No Fees, But Not for Trading!
1. No Joining Fee – It’s Free!
You don’t need to pay anything to join Chick-fil-A’s rewards program. It’s free for everyone.
2. Your Rewards = Only Yours
You can’t sell, trade, or gift your Points or Member Benefits to anyone else. They’re just for you.
3. Gifting or Donating? Only Sometimes.
In some rare cases, Chick-fil-A might let you gift or donate your Points or Rewards, but not always.
4. No Real Money Value
Points and rewards can’t be turned into cash, gift cards, or certificates. They are just for fun and savings.
5. Not a Legal Payment
Buying something and earning points doesn’t mean you’re paying for the rewards, they’re just extra perks.
6. Chick-fil-A Can Limit Things
The company can limit how many rewards you get or how you use them, anytime they want.
How to Join Chick‑fil‑A Loyalty Program?
Download the Chick‑fil‑A app or visit the Chick‑fil‑A One website to begin enrollment. You’ll need to share your name, email address, password, and mobile phone number for verification.
Creating Your Account
Complete registration by following the prompts inside the app or website forms. In some cases, promotions or events may also offer special enrollment options for Chick‑fil‑A One membership.
Information You’ll Provide
You’ll enter basic details like full name, email, password, and mobile number to complete registration. Chick‑fil‑A may request updated info from time to time to personalise your experience and keep communications accurate.
Multi‑Factor Security (SMS Verification)
When you sign up or log in, Chick‑fil‑A sends a one-time code to your mobile number. You must enter this code to verify your account and start earning Chick‑fil‑A rewards safely.
If you text “HELP” to 232632, you’ll receive assistance on account setup. Text “STOP” to unsubscribe, but note this may disable login access and block reward earning.
Staying Connected
Chick‑fil‑A may send you updates or offers via app alerts, email, or SMS based on info in your profile. Make sure your contact details stay current and enable notifications in the app to receive all promotions.
Make Sure Info is Accurate
Chick‑fil‑A may occasionally ask for updates to your contact details or preferences. Keeping your profile updated ensures you receive all communication and access your rewards easily.
App Version Matters
To earn points and redeem Chick-fil-A rewards properly, always use the latest version of the Chick‑fil‑A app.
Chick-fil-A One Tier System
There are four levels in this membership: Member, Silver, Red, and Signature, and each one brings better benefits and faster point-earning power.
As you move up, you unlock things like surprise treats, early access to new items, and even the ability to gift rewards to others.
How to Create a Chick-fil-A One Account?
If you’re ready to start earning your Chick-fil-A reward with every order, the first step is creating a Chick-fil-A One account. It’s super easy and only takes a few minutes to get started with this awesome loyalty program that’s built to give back.
- To sign up, download the Chick-fil-A app on your phone, or visit the official Chick-fil-A One page on their website.
- From there, either choose your preferred sign-in method or simply register using your email address; both work great.
- Once you register, you’ll receive a code via SMS to verify your account. This is required to start earning Chick-fil-A rewards.
- If you use Google to sign in, your account is already verified, so you can skip that extra step and jump right in.
- You’ll also get a welcome email after signing up, and it’s important to click the link inside to confirm your email address.
- This ensures your account is fully active and ready to collect Chick-fil-A points on every qualifying purchase you make.
Troubleshooting Tips if You Can’t Register
- If you’re having trouble registering, don’t stress, a few simple checks usually fix it right away.
First, make sure you have a strong internet connection before starting the sign-up process in the app or on the site. - Avoid using a VPN, ad blocker, or privacy browser, as those can block the app from getting the info it needs to create your account.
- If you’re registering on a computer, also check that no browser extensions are stopping the device from sharing required details.
- Once you’ve taken care of these, try signing in again; most users find that these steps solve the issue completely.
- Just a heads-up: Chick-fil-A One accounts are for individual use only. That means no businesses or organisations can join.
NOTE
To stay in the Chick-fil-A rewards program, members must treat everyone with respect, from team members to fellow users. Any form of rude or abusive behaviour, online or in person, can lead to losing your points, rewards, or even your membership.
Chick-fil-A may cancel your account without warning if you misuse the program or act dishonestly. Keep it kind, fair, and respectful; that’s how we protect this feel-good community for every Chick-fil-A lover out there.
What You Can Redeem
Your points aren’t just numbers; they turn into something you’ll use, like free sandwiches, nuggets, fries, desserts, or limited-time seasonal favourites. You can open the app anytime and see exactly what rewards are available to you, based on the points you’ve collected from recent orders.
Chick-fil-A Rewards Points and Tiers Work
Your Chick-fil-A rewards free experience depends on your Membership Tier and how many points you earn through qualifying purchases or activities. Each time you make a qualifying purchase, your points are automatically added to your account, but only one account can earn per transaction.
It may take up to 24 hours (or more) for points to show up, so don’t worry if they’re not instant. Chick-fil-A doesn’t guarantee specific point offers, special deals, or reminder messages; they’re all occasional perks, not promises.
How You Earn Points on Your CFA Rewards?
To earn Chick-fil-A rewards points, make sure you’re signed in as a Member before placing any order. You’ll collect points based on your Membership Tier, but only when you make qualifying purchases in the right way.
Here’s how to earn points:
- Order online through the Chick-fil-A App or website, and make sure you’re logged into your account.
- Use a Chick-fil-A Digital Gift Card in the app through the QR code at checkout.
- Scan your Chick-fil-A One code or give your account info at a Chick-fil-A restaurant.
- Forgot to scan? Enter receipt details at chick-fil-a.com/MissedTransactions within 30 days of your order.
Just a heads-up, not every purchase earns points. Here’s what won’t count:
- Buying gift cards or using free item rewards and digital offers.
- Catering orders placed as a guest without logging in.
- Orders are made through third-party apps like DoorDash or Uber Eats.
- Any amount spent on delivery fees, small order fees, tips, or taxes.
Also, you can’t earn points on orders made by or for businesses, groups, or organisations.
To stay eligible for Chick-fil-A rewards, always order through official channels while logged into your account. To track your points and tier level, just log into your Chick-fil-A One account through the app or website.
Earn Extra Chick-fil-A Rewards Points
From time to time, Chick-fil-A gives chances to earn bonus points through events, milestones, or special promo activities with clear instructions. These offers might ask you to join events, complete small actions, or celebrate milestones. You’ll get points if you follow the rules.
Each reward offer explains how many points you can earn and what you need to do to claim them correctly. Promotions may include special days, social media activities, or seasonal events, all made to help you level up faster.
Chick-fil-A Membership Tiers
Chick-fil-A rewards journey starts with your Chick-fil-A One account, and it grows based on how many points you earn each year. Each member is placed into one of the Chick-fil-A rewards tiers, based on yearly points from purchases or activities.
The four Chick-fil-A tier statuses are: Chick-fil-A One, Silver, Red, and Signature, each giving you better perks as you level up. You earn tier status by collecting points during one rewards year, from January 1st to December 31st.
Once you hit a tier, you keep that status for the rest of the year, plus all the next year too. But to stay in that tier long-term, you’ll need to earn enough points again during the next rewards year.
Important:
Points don’t roll over from year to year for tier status, so start fresh every January. Chick-fil-A can change how many points you need, or how tiers work, anytime, so keep an eye on updates.
You can always check your current Chick-fil-A tier status by logging into your app or Chick-fil-A One account.
Summary
| Tier Name | Points Per Dollar | Annual Spend Required | Key Benefits |
| Member | 10 points per $1 | Free to join | Earn points with every qualifying purchase, redeem Chick-fil-A rewards through the app |
| Silver | 11 points per $1 | Spend $100 annually | Get bonus rewards, gift rewards to friends and family |
| Red | 12 points per $1 | Spend $500 annually | Access to exclusive rewards, priority customer service, and member-exclusive experiences |
| Signature | 13 points per $1 | Spend $1,000 annually | Highest reward rate, VIP access to events, exclusive Chick-fil-A merchandise, and early product previews |
Chick-fil-A One Member
This is the starting level of the Chick-fil-A One membership, and it’s completely free to join with no minimum spending required to get started.
As a Member, you earn 10 points per dollar, and you can start redeeming your Chick-fil-A reward points once you’ve collected enough.
Chick-fil-A Silver Member
The Silver Member tier is the second level in the Chick-fil-A One rewards program, unlocked after earning 1,000 points in a calendar year through purchases.
Benefits
- Points Earning: Earn 11 points per $1 spent (vs. 10 points for basic members).
- Reward Sharing: You can gift rewards to friends or donate meals on your behalf.
- Exclusive Perks: Enjoy access to special content, plus options to save your favorite items and account info for easier future orders.
How It Works
- Tier System: The program has 4 levels, Member, Silver, Red, and Signature.
- Points Reset Each Year: You must requalify annually by hitting the 1,000-point mark again.
Silver is a great stepping stone toward the higher tiers, unlocking more rewards and personalisation as you go.
Chick-fil-A Red Member
Chick-fil-A Red Member status is the third tier of the Chick-fil-A One loyalty program, designed for loyal guests who visit regularly. To unlock Red, you’ll need to earn 4,000 points in a year, which means steady ordering through the Chick-fil-A app or online account.
Earn More with Every Order
Red members earn 12 points for every dollar spent, giving you more value back compared to the base tier or Silver level. Whether you’re grabbing waffle fries or your favourite sandwich, every order takes you closer to your next Chick-fil-A reward.
Get Access to Exclusive Experiences
Red status comes with access to special experiences and exclusive content, not available to lower-tier Chick-fil-A One members. These perks are designed to make your loyalty feel recognised, with invitations and offers just for Red members.
Enjoy a Free Birthday Reward
Your birthday comes with a gift. Red members receive free food like a sandwich or nuggets as part of their Chick-fil-A reward. It’s a thank-you from Chick-fil-A, and it adds a nice personal touch to your experience each year you stay Red.
Redeem and Gift Your Rewards
Like other tiers, you can use your points to redeem rewards at your local Chick-fil-A for food, drinks, or limited-time treats. Red members can also gift a Chick-fil-A reward to someone else, perfect for sharing the love with friends or family.
A Rewarding Tier That Feels Personal
Red is for people who truly enjoy Chick-fil-A and visit often enough to earn meaningful rewards throughout the year. It’s a level that feels personal, with better perks, birthday gifts, and access to things other members don’t see.
Chick‑fil‑A Signature Member
Reaching Chick-fil-A Signature Member status in the Chick‑fil‑A One loyalty program means you’ve earned 10,000 points in one calendar year. You’ll earn 13 points per dollar spent on qualifying orders, topping all other tiers with the best possible Chick‑fil‑A reward rate.
Benefits of Being a Signature Member
Highest Earning Rate
Signature members receive 13 points per dollar spent, which speeds up rewards and opens up more Chick‑fil‑a Food options.
Signature Surprises
You’ll receive notifications for limited-edition gifts or experiences, known as Signature Surprises, only for top-tier members.
Early Access to Exclusive Launches
Get first dibs on new menu items, limited-time offers, and insider content before other tiers see them.
Birthday Entrée Reward
Each year on your birthday, you can choose a free entrée as a reward—just add your birthday to your account.
Backstage Tour Invitation
Signature members (and select Red members) can book a complimentary Chick‑fil‑A Original Backstage Tour for themselves and up to five guests.
College Football Hall of Fame Access
You may receive free tickets or member discounts to the College Football Hall of Fame in Atlanta, as part of Signature benefits.
Gift Rewards to Others
Like Silver and Red tiers, you can gift your points toward someone else’s rewards, which is perfect for sharing a meal.
Tier Status Resets Annually
Your Signature status resets on January 1, so you’ll need to earn 10,000 points each year to maintain the tier.
What You Get in Food Rewards?
With Signature status and the 13 points per dollar, you unlock a wider menu of reward options:
- Free entrées like Chick‑fil‑A sandwich, nuggets, salads, breakfast items
- Favourite sides like waffle fries, soups, or salads
- Desserts and drinks, including milkshakes, Icedream cones or cups
- Full meal deals or seasonal treats at lower point thresholds, thanks to faster point earnings
Why Signature Status Feels Special?
Signature awarding isn’t just about points; it’s about being recognised as a top-tier fan.
You unlock exclusive experiences, earlier access to menu updates, and unique surprises reserved only for Signature Members.
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How to Redeem Chick-fil-A Points?
Want to treat yourself using your Chick-fil-A points? Here’s exactly how Chick-fil-A rewards redemption works:
How to Redeem Chick-fil-A Rewards
- Open the Chick-fil-A app or go to the rewards page online.
- Head to the Rewards section to see what’s available for you to redeem.
- Pick the reward you want and hit “Redeem” if you have enough points.
Chick-fil-A Rewards Redemption Rules
- You’ll need at least 200 points to redeem your very first reward.
- Only one account can be used per transaction for rewards redemption.
- Rewards must be claimed before placing an order, not after checkout.
- Points earned from a purchase can’t be used in that same order. Use them next time!
Where Can You Redeem?
- You can redeem rewards only through the app or Chick-fil-A’s official website.
- Rewards don’t work on third-party apps like DoorDash or Uber Eats.
- All rewards have an expiration date, so check the terms before you redeem.
What Happens After You Redeem?
- Points will be instantly deducted from your account when you request a reward.
- If the reward isn’t available (like it runs out), Chick-fil-A may return the points to your account.
- Some rewards may be limited based on your Chick-fil-A tier status, so make sure you’ve unlocked the good stuff!
Gifting Chick-fil-A Rewards to Friends
If you’ve levelled up to Chick-fil-A One® Silver, Red, or Signature, you’ve unlocked the awesome ability to gift your Chick-fil-A Rewards to others!
Here’s how the Chick-fil-A rewards gifting feature works:
Who Can Gift Rewards?
- Only members with a Silver, Red, or Signature Chick-fil-A One® tier status can gift rewards.
- Only rewards redeemed with points (not freebies or promo rewards) are eligible to be shared.
How to Gift a Chick-fil-A Reward?
- Open the Chick-fil-A app and go to “My Rewards.”
- Tap on the “Gift to a Friend” button shown on eligible rewards.
- Follow the prompts to generate a shareable link.
- Send the link to your friend via text, email, or DM—your choice!
Important Things to Know
- Once you generate the link, your points are used, but the reward stays in your account until your friend claims it.
- Each link works one time only. If it’s not used or expires, it becomes invalid.
- The reward must be used before it expires. Check the expiry date carefully.
- Once sent, the reward is non-refundable and can’t be transferred again.
- Gifting a reward won’t count toward your friend’s Chick-fil-A rewards tier level.
Limited-Time Gifting for Everyone
Sometimes, Chick-fil-A might open up gifting to all members for a limited time, even if you’re not in Silver, Red, or Signature tiers. If that’s the case, you’ll see a “Gift to a Friend” button show up next to eligible rewards.
Special Chick-fil-A Member Benefits
If you’re a Chick-fil-A One member, there’s more than just points waiting for you. From surprise offers to exclusive treats, Chick-fil-A rewards go beyond the basics. Here’s what you can enjoy and how it works:
What Are Special Member Benefits?
Chick-fil-A and its participating restaurants often give Members extra perks called Member Benefits. These may include:
- Free or discounted food and drinks
- Exclusive invites to events or experiences
- Limited-time offers on Chick-fil-A merchandise
- Surprise rewards based on your past orders
These perks are shared through the Chick-fil-A App, email, or even by mail. To make sure you get them, keep your app notifications ON and opt in for emails.
Pro Tip:
Make sure your location settings are enabled in the app. Some benefits are only triggered by your location!
A Few Things to Keep in Mind
- These benefits are customized to your buying habits
- Some offers may expire quickly or have limited redemptions
- Member Benefits are just for you; they can’t be shared or transferred
- You may need to show your Chick-fil-A One account to redeem them in-store
What Are Guest Offers (“Treats”)?
In addition to Member Benefits, Chick-fil-A sometimes gives out Guest Offers, little bonus treats that work for both Members and non-members.
These can come as:
- Digital rewards through the App or email
- Physical offer cards with QR codes
Here’s how it works:
- Log into your Chick-fil-A One account on the App or website
- Tap “Scan QR Code” to transfer an offer from a card into your account
- You can transfer up to 3 Guest Offers per week and 10 per month
- You can hold a max of 20 active Guest Offers in your account
Once transferred, just redeem through the App or in-store.
Note: Physical cards without QR codes can’t be added to your account.
Bonus Info You Need to Know
- Guest Offers don’t have cash value and can expire quickly
- Offers are subject to availability and may vary by location
- Always check your account regularly to see new or expiring rewards
- Some Chick-fil-A locations, like airports or college campuses, may not accept rewards, Member Benefits, or Guest Offers
Pro Tip:
Chick-fil-A Rewards are more than just points; they’re your ticket to surprise treats, bonus offers, and VIP-style perks. Keep your app updated and check it often to make sure you never miss out.
Does Chick-fil-A Point expire?
If you ever decide the Chick-fil-A loyalty program isn’t for you, leaving the program is simple. You can cancel your Chick-fil-A Rewards account anytime by calling Chick-fil-A CARES at 1-866-232-2040.
Once your account is closed, any unused Points, Rewards, or progress toward higher membership tiers will be removed immediately and cannot be recovered. If you rejoin in the future, you’ll start again at the introductory tier.
Chick-fil-A also has the right to suspend or close accounts if they believe the terms or laws have been violated, or if a member’s actions could harm the company or its franchise operators. In some cases, this could even include refusing to fulfil orders.
It’s important to know that once your account is terminated, you will no longer earn or redeem Rewards or Points, and Chick-fil-A will not provide compensation for anything left unused.
Updating communication preferences after cancellation may take a few weeks, so you might still receive emails or notifications during that time.
Chick-fil-A can also make changes to the program at any time. This includes adjusting how Chick-fil-A rewards work, changing expiration dates, altering membership tiers, or even ending the program entirely.
If major changes or termination happen, Chick-fil-A will post updates online and may notify members through other communication channels. In the event the program ends, they might allow you to redeem remaining valid Rewards before they expire.
By default, all unused and unexpired Points or Rewards will expire at the latter of their normal expiration date or 90 days after the program ends.
Closure
Chick-fil-A Rewards is a simple way to enjoy free food and special perks. Earning points is easy with every order you make.
Redeem points anytime for your favourite menu items, big or small. Exclusive offers and birthday rewards make the program even more exciting.
Download the Chick-fil-A app and start earning rewards today. The more you order, the faster you unlock higher membership tiers.
Join now and enjoy delicious food with extra value every visit!❤️